Emergencies
In an emergency, it’s important to know what to do.
Emergency contacts
Make sure that you know where the various valves and switches are situated in your home so that you can turn off the gas, water or electricity in the event of an emergency.
What is an emergency?
• An uncontrollable leak
• Complete failure of your electrics
• Flooding caused by blocked drains that threatens to enter your home
• A complete failure of the locking mechanism to your front or rear door (excluding French/patio doors)
• An uncontrollable leak from your sprinkler system (Wales only)
• Complete failure of your boiler, resulting in a loss of heating or hot water
• A problem with the pump station at your development
Who do I contact?
If you suspect a gas leak in your home, call CADENT on 0800 111 999
In the event of a power outage, please call 105 and the telephone service will automatically direct you to the network distributor’s emergency number for your area.
If the issue is not listed above, please call back during office hours.
If you do have an emergency, please call us using the number for your development listed on this page. Please ensure to listen to all the prompts in order to be put through to the correct person to help you.
Find your development
Please note, Anwyl Homes are only responsible for resolving emergency issues within your 2 year developer warranty period, this is 2 years from legal completion. After this time, you will be responsible for the cost of call out and repair.
Please do not call for emergencies in your home that have been caused by accidental damage by you or your contractors. In this event, we recommend you contact your home insurance company.
Alexandra Gardens, Crewe
Croes Atti, Oakenholt –
Phase 5
Croes Atti, Oakenholt –
Phase 6
Cross Fields, Catterall
Dalton Fields, Chorlton
Deva Green, Chester
Eagles Green, Warrington
Five Oaks, Shrewsbury
Maes Y Rhedyn, Llay
Mill Green, Warton
Parc Aberkinsey, Rhyl
Parc Bodafon, Llandudno
Parr Meadows, Eccleston
Priory Gardens, Burscough
Queen’s Meadow, Shavington
Stonebridge Fold, Longridge
Summers Bridge, Deeside
The Fairways, Handforth
The Oaks at Rossbank, Ellesmere Port
Victoria Mills, Holmes Chapel
